Cardinal Honda
531 Route 12 Groton, CT 06340-2912Sales: (860) 449-0411
About
Cardinal Honda has earned awards over a continuous ten year span, the most prestigious and coveted honor that Honda can grant to its dealerships. The award recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, new car units sales volume and business management.
As the area's only 10-time award winner, we realize this honor demands excellence, which can only be achieved when we work together as a team. The award reflects our total commitment to developing satisfied loyal customers.We are a Honda EXCELL (Exceeding Customers Expectation Levels for Life) Validated dealership. Our Service and Parts Department for the year 2008 were awarded the CSE Excellence Award for overall index score that meets or exceeds the standard of 90% for Customer Service.
Our goal is to continuously exceed the expectations of our customers, employees and community. We will strive to deliver perfect service through uncompromising commitment to continuous improvement.
Our promise is to create an environment of mutual trust and respect; to promote growth and personal freedom; to foster and renew teamwork and employee involvement; and to demand the highest ethical standard from ourselves and others.
We believe our people are our most important resource and the foundation of our success. to pursue our objective of "Serving Customers for Life", we are committed to being the acknowledged leader in our market for exceeding the needs of our customers and employees.
Our commitment to this mission will make our dealership a place where people want to work and do business.
"Your loyalty to us will be reflected in our continued commitment to you."
Stanley A. Cardinal
President / Owner
Mr. Stan Cardinal
I wanted to take the time to personally thank you and the staff at Cardinal Honda for helping my mother with purchasing her Honda.
From dealing with Cardinal Honda myself I must say that I am very impressed in how professional, friendly and caring the Cardinal Honda Team really is. When my brother and I said it was definitely time to get our mom a new car, we had no doubt that we were taking her to Cardinal.
When I called the dealership I requested to speak with one of your sales associates. I told him what we were looking for as in price range and year of the vehicle. He took the time to have a few cars ready for us to look at when we got there. I must say, he won my mother's trust and confidence in the first few minutes she dealt with him. That is a rare thing when dealing with a sales person at a dealership. He answered all her questions and assured her that she would drive off your lot happy and with the best vehicle for her needs. She did!
F & I handled the financing part for us. They both were very professional, kind and helpful as well. It seems everyone we came in contact with was willing to go above and beyond for my mom.
I cannot say enough about the extraordinary team that you have at Cardinal Honda. We truly appreciate all you did for our mom and will be sure to tell all of our family and friends where to purchase their next vehicle!
TA - Niantic, CT
Dear Mr. Cardinal,
We wish to thank all the people at Cardinal Honda, for years of excellent service and maintenance of our van. Without your excellent service department, our van's long life would not have been possible. We purchased a new Honda Civic at Cardinal Honda largely due to your excellent service department and their outstanding customer service.
PG - Plainfield, CT
Dear Stanley Cardinal,
I recently purchased a new Honda CR-V from your dealership. As a customer, I would like to take this opportunity to thank your staff for their help and diligence in finding the car that I wanted.
Prior to retirement, I was employed in the banking industry for twenty-seven years and had always taken great pride in customer satisfaction. Unfortunately in today's society, that is a commodity that is not easily found. However, this was not the case with your staff. Again, a special thank you to them for their product knowledge, professionalism, support and above all, their dedication to exceptional customer service.
You are indeed fortunate to have them as employees and they are fortunate to work within a quality dealership.
AW - N. Stonington, CT
Dear Stan Cardinal,
I just wanted to let you know how wonderful your staff is. I had the pleasure of working with the used car manager, a sales associate, and finance for my new Civic purchase. I didn't want to be there but my situation led me there. Your 3 people were just what I needed, knowledgeable. I was able to purchase a new Civic in my price range with the financing I needed. I purchased a car back in '00 and I forgot the experience. This time I wont! I'll be back for service and the next vehicle.
JW - Uncasville, CT
Dear Stan Cardinal
I want to take the time to thank all of you for literally the best experience buying a vehicle, and I do buy a lot of them, (my wife is ready to kill me). I felt very comfortable the whole time, I didn't get aggravated or disappointed once. I really for the first time also didn't feel I got ripped off on my trade.
I will highly recommend you guys to friends and family, you are a ride for everyone I know, but I will let them know it's worth the ride. No bickering really is a nice thing.
Thank you once again to your staff. I also was very impressed with the courtesy call I got to see if I was happy.
DS - Bristol, CT
Dear Mr. Cardinal
I had the opportunity to purchase a used automobile from Cardinal Honda. Since I haven't driven in several months, I was a little hesitant. However, your salesman was most kind and encouraging and I found the car easy to handle and much to my liking.
All paperwork was done in a timely fashion and I am now the proud owner of a Cardinal Honda used automobile. I will certainly recommend Cardinal Honda to my family and friends.
Thank you for your excellent service.
PM - Groton, CT
Dear Stan Cardinal
Just wanted to drop a note to tell you about the outstanding service I received from your dealership. From the minute we walked in, your sales associate took the time and energy to explain everything to us. We let him know what we were looking for and he lead us in the right direction. We arrived at 2:30pm and by 5:00pm, I was driving out in a new car.
I was always told how great you folks were. It was nice to witness it first-hand.
BL - Groton, CT