Cardinal Honda has earned awards over a continuous ten year span, the most prestigious and coveted honor that Honda can grant to its dealerships. The award recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, new car units sales volume and business management.As the area's only 10-time award winner, we realize this honor demands excellence, which can only be achieved when we work together as a team. The award reflects our total commitment to developing satisfied loyal customers.
We are a Honda EXCELL (Exceeding Customers Expectation Levels for Life) Validated dealership. Our Service and Parts Departments, for the year 2010 were awarded the CSE Excellence Award for overall index score that meets or exceeds the standard of 90% for Customer Service.
Our goal is to continuously exceed the expectations of our customers, employees and community. We will strive to deliver perfect service through uncompromising commitment to continuous improvement.
Our promise is to create an environment of mutual trust and respect; to promote growth and personal freedom; to foster and renew teamwork and employee involvement; and to demand the highest ethical standard from ourselves and others.
We believe our people are our most important resource and the foundation of our success. to pursue our objective of "Serving Customers for Life", we are committed to being the acknowledged leader in our market for exceeding the needs of our customers and employees.
Our commitment to this mission will make our dealership a place where people want to work and do business.
"Your loyalty to us will be reflected in our continued commitment to you."
Stanley A. Cardinal
President / Owner
531 Route 12Groton, CT 06340-2912